Learning and Development Manager at BRAC

BRAC Tanzania Finance Limited (BTFL) is the largest microfinance organization in Tanzania with a mission to responsibly provide a range of financial services to people at the bottom of the pyramid. We particularly focus on women living in poverty in rural and hard-to-reach areas to create self-employment opportunities, build financial resilience, and harness women’s entrepreneurial spirit by empowering them economically.

BRAC Tanzania Finance LTD is seeking applications from competent, dynamic, and self-motivated individuals to fill up the following position.

Job Details

• Job Location: Dar es Salaam
• Job Title: Learning and Development Manager

Job Responsibilities

Learning Strategy & Planning

• Develop and execute a comprehensive L&D strategy aligned with BTFL goals.
• Assess training needs through surveys, interviews, and consultation with managers.
• Establish key performance indicators (KPIs) to measure training effectiveness.

Training Program Development & Implementation

• Design and implement leadership development, technical skills, and soft skills training programs.
• Identify and source external training providers when needed.
• Utilize various learning methods, including e-learning, workshops, coaching, and blended learning approaches.

Employee Development & Career Growth

• Implement mentorship and coaching programs to support career progression.
• Work closely with managers to identify high-potential employees and create personalized development plans.
• Promote a culture of learning by encouraging self-directed learning initiatives.

Learning Technology & Innovation

• Manage and optimize Learning Management Systems (LMS) and other digital learning tools while integrating new learning technologies.

Training Evaluation & Continuous Improvement

• Conduct post-training assessments to evaluate the impact of learning programs.
• Collect and analyse feedback to improve training content and delivery.
• Provide regular reports on L&D metrics and Return on Investment (ROI) to senior management.

Compliance & Organizational Development

• Ensure training programs comply with legal and industry-specific regulations.
• Support change management initiatives by delivering relevant training sessions.
• Foster a diverse and inclusive learning environment.

Safeguarding

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation.
• Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
• Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Required Qualifications and Experience

• Must have a master’s degree in human resources management, business administration, or a related field.
• Minimum seven (7) years of experience in Learning & Development or Training.
• Experience in designing and implementing L&D programs at a strategic level.
• Strong knowledge of learning principles and instructional design.
• Proficiency in Learning Management Systems (LMS) and e-learning tools.
• Excellent facilitation, coaching, and presentation skills.
• Analytical mindset with the ability to assess training effectiveness.
• Strong leadership and stakeholder management skills
• Familiarity with digital learning trends.

How to Apply

If you feel you are the right match for the above-mentioned position, please apply by sending your CV and cover letter through email to: recruitment.tanzania@brac.co.tz with the subject “Learning and Development Manager”.

• Only shortlisted candidates will be contacted.

BRAC Tanzania is an equal opportunity employer and is against all forms of exploitation, discrimination, and harassment at the workplace.