Junior Accountant at Expert Consultancy

On behalf of our client, we are seeking to recruit a multi talented Accountant and Reservationist to join the team on a luxury lodge located in Arusha town. As an Accountant your primary responsibilities is managing daily transactions, preparing  month-end and year-end closing processes but also managing Accounts receivable and payable. As a reservation agent in luxury lodge, your primary responsibility is to handle reservations and booking inquiries from guests, ensuring exceptional service, accuracy, and efficiency in managing room reservations and accommodations. With excellent communication skills, attention to detail, and a customer-focused mindset, you assist guests in planning their stays, providing personalized recommendations, and facilitating smooth booking experiences that meet their needs and preferences.

Accountant roles and Responsibilities 

1. Preparing and submitting periodic financial reports to the management.
2. Processing payments such as invoice and manage accounts payable/ receivable.
3. Suport the management in budget preparation.
4. Conduct bank reconciliations.
5. Adheres to financial laws and regulations

Reservation Roles and Responsibilities

1. Handle incoming resrvation inquiries via phone, email providing information about room availability, rates and assist guest in making bookings according to their requirements.
2. Address guest concerns and issues relation to reservation such as dicrepancies, cancellations or special request and solve the problems promptly.
3. Communicate effectively with other hotel departments including front office house keeping and sales  to coordinate guest requirements ensuring seamless guest experience.
4. Cornfirm reservation with guest via email or phone providing confirmation details, reservation policies and ensure that guest attain all their necessary information during their stay.
5. Support Sales and revenue by identifying opportunities for room sales.

Job Requirements

1. Graduates of Accounts, Hospitality or other related course.
2. Familiarity with Quickbook & Respad (Reservation System)
3. Minimmum 1 year experience in busy Hospitality entity.
4. Strong Communication skills and Positive Attitude

How to Apply

If you are up to challenge and posses all necessary skills, share your updated CV, cover letter and certificates to application@expertconsultancy.co.tz. Due to high volume only shortlisted candidates. Junior Candidates are highly encouraged for this role.