Consultant, Customer Service at Standard Bank

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Consultant, Customer Service at Standard Bank

  •   1 Vacancy
  • 251 Views

Experience

1 Year

Employee type

Full Time

Position

Experienced Professional

Offer Salary

Attractive

Job Description

Find a good job as Accountant and financial in Dar es Salaam, Tanzania at Jobfasta

To ensure that customer service requests, complaints and queries, received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area

Qualifications

Minimum Qualifications
Type of Qualification: Bachelor Degree
Field of Study: Commerce, Accounting, Banking, Business Administration

Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Branch banking and administrative experience, exposure to enquiries and query management.

Additional Information

Behavioral Competencies:

  • Documenting Facts
  • Embracing Change
  • Following Procedures
  • Interacting with People
  • Interpreting Data
  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Showing Composure
  • Team Working
  • Thinking Positively
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Reception and Channelling
  • Product Knowledge (Consumer Banking)
Skills
CommunicationManagementTeamwork
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