Consultant, Customer Service at Standard Bank
Consultant, Customer Service at Standard Bank
- 1 Vacancy
- 251 Views
Experience
1 Year
Employee type
Full TimePosition
Experienced Professional
Offer Salary
Attractive
Job Description
Find a good job as Accountant and financial in Dar es Salaam, Tanzania at Jobfasta
To ensure that customer service requests, complaints and queries, received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area
Minimum Qualifications
Type of Qualification: Bachelor Degree
Field of Study: Commerce, Accounting, Banking, Business Administration
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Branch banking and administrative experience, exposure to enquiries and query management.
Behavioral Competencies:
- Documenting Facts
- Embracing Change
- Following Procedures
- Interacting with People
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Showing Composure
- Team Working
- Thinking Positively
- Upholding Standards
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Customer Reception and Channelling
- Product Knowledge (Consumer Banking)