Senior IT Officer, Infrastructure & Integrations at Ecobank
Senior IT Officer, Infrastructure & Integrations at Ecobank
- 1 Vacancy
- 116 Views
Experience
5 Year
Employee type
Full TimePosition
Experienced Professional
Offer Salary
Attractive
For Freelance
No
Application deadline
24 Mar, 2025
Job Description
Ecobank Tanzania is looking for a dedicated and skilled Senior IT Officer- Infrastructure & Integrations to join our team in Dar es Salaam, Tanzania.
To manage IT infrastructure operations and integrations, ensuring seamless and efficient support for
both business and regulatory projects.
Key Responsibilities
Business Performance:
• Manage the integration of various IT systems and applications to enhance business
processes.
• Monitor 3rd Party vendors and service providers, evaluating performance and ensure
service level agreements are met.
• Review IT- related costs to ensure they remain within the agreed budget.
Customer Management:
• Provide technical support and training to end-users to resolve TT-related issues.
• Ensure timely resolution of user support requests and maintain a high level of user satisfaction.
• Ensuring near-continuous availability of all systems and digital platforms.
Leadership and people management:
• Share knowledge and best practice
• Provide feedback to various supporting units
Process, Controls and Operation Performance:
• Oversee the installation, configuration, and maintenance of the bank’s IT infrastructure.
• Manage the integration of various IT systems and applications to enhance business processes.
• Lead IT projects related to infrastructure upgrades, system integrations, and regulatory compliance
• Coordinate with different teams both internal and external to ensure successful projects delivery
• Collaborate with project teams to plan and execute integration strategies for new and existing
systems
Strategic Initiatives:
• Support automation of operational processes to maximize work efficiency.
• Infrastructural support on the expansion of branches and ATMs
Qualification & Experience:
Educational Background: Bachelor’s degree in computer science, Telecommunication or
other related fields of study.
• Cisco Certified NetworkProfessional CCNA routing and switching
• ITIL Foundation certificate in IT service management
Professional Experience: Minimum of 5 years of experience in IT infrastructure management, system
integration, and user support, preferably within the banking or financial services sector
Application Instructions:
If you are interested and meet the selection criteria, please submit your Curriculum Vitae
Please note that only shortlisted candidates will be contacted.
Skills
Related Jobs
Job Overview
-
Experience
5 Year
-
Location
Dar es Salaam, Tanzania
-
Offered Salary
Attractive
-
Qualification
Experienced Professional
-
Functional Area
IT & Software
-
Degree Level
Bachelors
-
Industry
IT & Software Jobs -
Date Posted
1 month ago
-
Apply Before
24 Mar, 2025
Jobfasta
Since 2023
